Last updated: 2026-10-17
Information we collect
When you submit an inquiry form, we collect the details you enter: your name, email address, telephone or WhatsApp number, product interest, quantity, country and message. We also receive standard technical information such as your IP address and browser user agent, used only to protect the form against spam.
How we use it
Your information is used only to prepare and follow up your quotation, to answer technical questions, and to arrange shipping documentation where an order is placed. We do not sell or rent your data to third parties, and we do not add you to advertising lists.
Sharing
Where an order is placed, the minimum necessary details are shared with freight forwarders and customs brokers for shipping and customs clearance. Where you contact us through WhatsApp, your message is subject to that provider’s own privacy terms.
Retention
Inquiry records are retained for as long as needed to serve you and to meet accounting obligations. You may ask us to delete your inquiry record at any time by writing to our contact email.
Cookies and analytics
Our website may use cookies for basic functionality and, where enabled, analytics tools to understand which pages are useful. Analytics data is aggregated and does not identify you personally. You can block cookies in your browser settings at any time.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. Contact us at our published email address and we will respond within a reasonable period.
Changes
If this policy changes, the updated version will be published on this page with a new date.